| BSBRES401A/01 - Gather and organise information |
| 1. Gather and organise information in a format suitable for analysis, interpretation and dissemination in accordance with organisational requirements |
| 2. Access information held by the organisation ensuring accuracy and relevance in line with established organisational requirements |
| 3. Ensure that methods of collecting information are reliable and make efficient use of resources in accordance with organisational requirements |
| 4. Identify research requirements for combining online research with non-electronic sources of information |
| 5. Use business technology to access, organise and monitor information in accordance with organisational requirements |
| 6. Update, modify, maintain and store information, in accordance with organisational requirements |
| BSBRES401A/02 - Research and analyse information |
| 1. Clearly define objectives of research ensuring consistency with organisational requirements |
| 2. Ensure that data and research strategies used are valid and relevant to the requirements of the research and make efficient use of available resources |
| 3. Identify key words and phrases for use as part of any online search strategy, including the use of Boolean operators and other search tools |
| 4. Use reliable methods of data analysis that are suitable to research purposes |
| 5. Ensure that assumptions and conclusions used in analyses are clear, justified, supported by evidence and consistent with research and business objectives |
| BSBRES401A/03 - Present information |
| 1. Present recommendations and issues in an appropriate format, style and structure using suitable business technology |
| 2. Structure and format reports in a clear manner that conforms to organisational requirements |
| 3. Report and distribute research findings in accordance with organisational requirements |
| 4. Obtain feedback and comments on suitability and sufficiency of findings in accordance with organisational requirements |